Worker fired for not charging ‘wealthy’ clients: ‘one dollar at most’ !

An employee at a “major restaurant chain” shared his story on social media about being fired for creating a “hostile work environment” after not charging “wealthy” customers.

Posted in Popular r/MaliciousCompliance on Reddit, a restaurant employee under the username u/Turkaram, shared his story and received more than 10,000 upvotes and 500 comments on their post.

The original poster (OP) started their story by explaining the restaurant they used to work at – which can be seen in “every shopping mall in the US” – located in one of the “richest” parts of the country. Many of these “wealthy” customers had specific desires related to the way they wanted their food.

“There were some pretty eccentric laymen (like the lady who wanted a Caesar salad without dressing but 3 whole lemons to squeeze the lettuce) but 99% of the time they would order rigatoni instead of penne on a plate, or red onions instead of yellow on a burger, or Something like that,” u/Turkaram wrote.

At work, servers had to charge a fee for every change made to the meal. Usually, these fees were small, in the range of 10 to 15 cents.

Above, a boss is seen firing an employee. Posting on Reddit’s r/MaliciousCompliance forum, a restaurant employee explains his story of how they were fired for creating a “hostile work environment” after waiving small fees for “wealthy customers.”
Bojan89 / iStock / Getty Images Plus

They wrote, “As a butler you were supposed to know all the extra costs, but since there were nearly 26 pages in the list, it was daunting enough to remember what we even had. But obviously no one ever claimed these things because An extra 15 cents on the $200 tab, especially when you’re in the weeds and you’re pretty sure your suite host wants you to have a mental breakdown.

Not only that, but because the rich tend to be the meanest [motherf**kers] You will meet them anytime, we will never charge them because they will complain immediately if you do. And the restaurant’s policy was basically “the customer is always right” no matter how wrong they are. We’ve even had regular people order the ‘wrong thing’ and then complain and get a full free meal every time.”

During one of the OP’s shifts, a customer asked to change his meal. As usual, they did not charge them the extra fee. They have been doing this for years where other managers tell them not to charge extra because customer can complain and end up getting their entire meal for free.

However, the OP wrote that the restaurant had recently appointed a new manager referred to as “Brad”. I cut the employee for not overcharging. Even though the OP explained his reasoning, he shrugged them off and said if they still didn’t increase the price, they would be overwritten.

“So when the next table (a group of seven with a $500 bill on) literally changed every dish, I added up the surcharges (which totaled at most $1). When I dropped the check, they dreaded all the extra costs (even though I told them charges when they requested, the detailed receipt made it seem more dangerous) and asked to speak to the manager,” the employee wrote.

The OP decided to ask Brad for help in dealing with the angry client. In the end, Brad had to waive the entire bill to these clients as they complained. After a month of complaints about the extra costs, he stopped shipping. The operations office revealed that they were “suspiciously fired for creating a hostile work environment” while on vacation.

NEWSWEEK I reached out to u/Turkaram for comment.

NEWSWEEK She has published several jobs-related articles including a woman who was supported to report a co-worker who hacked her bag, a housewife mother who was attacked online for refusing to work after her husband’s salaries were cut and her boss who was criticized for not granting non-refundable leave to the new employee.

How do you deal with your emotions after being fired?

It can be hard to get fired from a job and it can bring you a lot of emotions. According to Indeed, here are some tips on how to beat expulsion:

  • Embracing all the emotions you are feeling can help you accept what happened and move towards a better future.
  • Make sure you make time for self-care and that you take care of your physical and mental health as you look for new jobs.
  • Focus on the positives instead of the negatives.
  • Set new goals for yourself in your work and personal life. Also, re-evaluate your wants and needs in your career.
  • Try to take a break from social media, as it may affect the way you think.

redditor feedback

$500 full meal compensation for a $1-plus problem? [What the f**k]St. Books/Giraffe6654.

u/Content-Rhubarb1757 said: “You were right, you proved them wrong and you got fired. Yes it seems right.”

U/Day_psycho commented, “I’m sorry, but this restaurant is just mad for bending over to their customers like that. If the party is willing to spend $500 on food, but explodes over an extra dollar in surcharges for alternatives, they’re wrong in more ways than one. I wasn’t I’ve never put a $500 mark on someone with more than $1. Terrible business practice. I hope absolute chaos breaks out in that establishment.”

“Okay… since you got fired, your next job should be to go there, order a meal for yourself, and smell the stench of Mr. ‘Hostile Business Environment’ about how they got an order wrong, overcharge, and serve you stale bread, whatever you can Find him to complain about,” u/FalseGiggler suggested.

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